Our Refund Commitment
We strive to provide top-tier services with complete transparency. Learn about our cancellation process and refund eligibility.
Easy Cancellation
Cancel your subscription services at any time through your dashboard.
Transparent Refunds
Clear guidelines on when and how refunds are processed for our services.
Special Circumstances
We handle billing errors and unauthorized charges with care and attention.
Cancellation & Refund Policy
At Tech4Biz, we strive to provide top-tier services with complete transparency. This Cancellation & Refund Policy outlines the terms under which you may cancel your services and request a refund.
1. Cancellation Policy
We understand that your needs may change over time. Our cancellation policy is designed to be flexible and transparent, allowing you to manage your subscriptions with ease.
Subscription Services
Cancel at any time through the Tech4Biz. Cancellations take effect at the end of the current billing cycle.
On-Demand Services
Usage-based services are billed on a pay-as-you-go basis and cannot be canceled retroactively.
Automatic Renewals
If not canceled before the renewal date, subscriptions will automatically renew and applicable fees will be charged.
2. Refund Policy
We have clear guidelines on which services are eligible for refunds and under what circumstances refunds can be processed.
Non-Refundable Services
- One-time setup fees
- Domain registrations and SSL certificates
- Any third-party software or licenses purchased through Tech4Biz
- Any usage-based, pay-as-you-go services
Eligible Refunds
- Customers on an annual plan may request a pro-rated refund if cancellation occurs within the first 30 days.
- If a Tech4Biz service is unavailable for more than 9% uptime, customers may be eligible for a service credit in accordance with our SLA.
- Refunds will be issued to the original payment method used during the purchase and processed within 7-14 business days after approval.
Special Circumstances
- If you were erroneously charged or billed incorrectly, please contact our support team within 7 days of the charge to request a correction or refund.
- In cases of fraud or unauthorized payments, refunds will be processed after a thorough investigation.
3. How to Request a Refund
The process to request a refund is straightforward. We aim to make it as simple as possible for our customers.
Contact Our Billing Support Team
To request a refund, please contact our Billing Support Team at billing@tech4biz.com with the following details:
- Name and account email
- Invoice or transaction ID
- Reason for the refund request
4. Modifications to this Policy
Tech4Biz reserves the right to modify this Cancellation & Refund Policy at any time. Any changes will be communicated via email or our official website. For further questions, please contact our support team at support@tech4biz.com.